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teacup of sunshine
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Join Date: Mar 2008
Location: curator of the WTFbus museum
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Aug 4th, 2010, 07:46 PM
Here's some idiocy from my bank.
I have a loan through the bank, right? It's like a line of credit, every month without exception I pay the balance online. I know it goes through because it shows up immediately. Every month, without exception, they send me a "payment coupon" and envelope AFTER the balance is paid so that I can pay it.
So I figure this is a waste of paper, envelope, postage two ways, etc. So when I had something else to do I told the teller that I pay my balance online and don't need the payment coupons, so could the bank please not send them to me. She just blinked at me and told me it happens automatically, no one can stop it and "just shred it because your account information is all over it."
Whatever, I figured she didn't know what she was talking about so I call their corporate helpline 800#. And THAT guy tells me that I can request not to get the paper stuff, and he can put it in the computer, but it "usually never" works and that the stuff will come to me anyway, and when it does just shred it.
This is a bank that goes on at length about its magnificent cost-saving bs and going green and e-statements and so on. I guess as long as they want to waste paper and postage, I'll just keep shredding it.
:/ wasteful.
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