I'm working in internet tech support right now.... Yesterday, this lady cried - and i mean
cried 
- on the phone because her computer didn't meet the minimum requirements for running MSN Messenger (I didn't even know such an error msg existed, but her pc had 32 megs of ram and win95).
She starts yelling at *me*: "What the hell am I paying
you for?? Why do I pay all this money every month for high speed internet when my damn computer is slower than hell and I can't even chat with my friends?! High speed my ass!! You're scamming people!!"
I tried explaining that it was most likely her 7 year old computer that was 'slow' and even tried using an analogy: "Just because your TV has only 13 channels, doesn't mean it's your cable company's fault because you're paying for 70 and can't view most of them.", but to no avail. I hate my life.
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